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Week 2 - Lesson 5

Intro to Emotional Intelligence (EI)

Emotional Intelligence refers to the emotional control and understanding one has. People with high Emotional Intelligence, often referred to as EI or EQ, usually earn more in their careers, have a happier home life, and a more active social life. EI skills are an essential part of the marriage foundation.

The good news is that there are skills you can easily learn to develop a high EI. Learn these skills and you can improve many aspects of your life.

EI skills, like any skill, must be practiced regularly.

It’s cliché, but just like you don’t go the gym once and expect to be fit, you don’t practice these skills once and expect a lifetime of results. It takes constant practice to be good at anything.

Emotional Intelligence

As an avid tennis player, I am always working on elements of my game. My serve, forehand, backhand, volleys, footwork, and court positioning always need attention and adjustments. Every time I play, I do my best to work on these elements.

Work on your EI skills and you can improve the quality of your life in many ways.

EI at Home

Consider the following situations.

First, a husband forgets it is Valentine’s Day. On his way home from work he stops by several florists to get some roses. To his surprise, they are sold out. While visiting the fourth store, they have some, but charge a pretty high amount for each one. He picks up three roses and gets a box of chocolates. The price he had to pay and having to visit multiple stores makes him mad. He pulls up in the driveway, goes into the house, slams the door behind him, and walks into the kitchen where his wife is preparing a special meal for them. He throws the roses and chocolates down on the counter and exclaims angrily “Here’s your damn roses. Do you know how much roses cost these days?” He walks out of the kitchen in a huff.

THAT is an example of LOW EI.

He did not control his emotions. He did not notice the emotions or actions of his wife. His behavior turned what could have been a tender moment into a rough evening.

Second, a wife has a difficult day at home taking care of 2 children, trying to work remotely, and escort the plumber when he visits to fix a water leak. The children were particularly rambunctious that day, the plumber showed up later than promised, and some meetings were delayed, causing conflicts with everything going on. Around 7:30 pm, her husband comes home from work and catching up with some friends at the golf course. He walks in, hugs his wife, kissing her gently, and asks his wife how her day went. She goes off on him telling him in great detail all the problems of the day. Agitated, she hands the kids to her husband telling him he should have been home to help her out. She tells him he is on his own for dinner, goes into the bedroom, closing the door behind her.

THAT is another example of LOW EI.

Both are examples of someone not having control over their own emotions, not understanding the emotions of another person, and unleashing an emotional avalanche onto another person.

In both cases, the relationship of the husband and wife was damaged because of a lack of EI skills. With the right skills, both situations could have been avoided, and a better outcome realized.

In the next section, you’ll discover that there are three categories of skills we all should learn and master.

3 Categories of Skills

1 - Recognizing and understanding your own emotions

I know. Talk about emotions to a man and his eyes glaze over. We all have them. In today’s society it is more important than ever to recognize and understand our emotions. This is about you. You need to know everything there is about you.

But… today we stay so busy that we don’t take the necessary time to pause for a few minutes, think about the day, and evaluate what happened.

Those who take time to pray or meditate are making excellent use of that time. It is important to take a few minutes every day to reflect on the day and not just what you did, but also how you did it.

There are 3 skills you need to develop.

  1. 1
    Awareness of thoughts and physical sensations – When was the last time you heard the PSA about FAST – the signs of stroke? Those PSA’s are a reminder to take time to understand what is happening to you physically. The consequences are life threatening. The same is true with developing an awareness of your thoughts and feelings. By reflecting on them daily you gain an insight into who you really are, and not just the person you re trying to project. What made you feel good? What made you feel bad? How intense were the feelings?
  2. 2
    Allowing emotions to be present – Society loves to tell us there are good and bad emotions. That is absolutely false. Emotions just are. They are neither good nor bad. Your emotions are who you are. From an EI perspective, it doesn’t matter if you were happy or angry, you need to see those emotions as a part of who you are. The better you know yourself, the better you can take actions to regulate your emotions. Allow your emotions to express themselves, and take note of what is happening.
  3. 3
    Labelling emotions – Once you are aware and allowing your emotions to run free, now is the time to identify the emotions you feel. You MUST increase your emotional vocabulary. Instead of always saying angry, perhaps you were enraged, or livid, or fuming, or repulsed, or stressed. Instead of just saying you were happy, perhaps you were, ecstatic, or elated, or inspired, or excited, or thrilled, or festive.

To help you with this skill, I am offering for download an emotional scale. Print it out. It shows pleasant to unpleasant emotions and a scale of intensity. Use this download. It will help.

2 - Recognizing and understanding the emotions in others

When you recognize how important it is to understand your own emotions, imagine how important it is to really understand the emotions of others! When you can pick up on the emotions of others, like your partner, you can control how the interaction plays out.
Imagine having a talk with your partner. Perhaps they have not gone well in the past. You each start talking, but this time you pick up on the physical and tonal signs that your partner is getting upset. Rather than letting it play out to the usual conclusion, this time you step in and break the pattern. The discussion may be paused, maybe you injected some humor, or maybe you reached out to your partner and suggested that you didn’t do well in explaining yourself and ask if it’s OK to try again, lowering the tension.

When you can pick up on the physical and tonal patterns of who you are interacting with, you can direct the interaction. It’s a win-win.

There are two skills to learn.

  1. 1
    Awareness of emotional signs – The language a person uses says a lot about them. As you’ll see in one of the next lessons, language is one of the three factors that determines your “state.” What words is the person using? Are they emotionally charged? Did the words change from when the interaction started? Pick up on the words, and you can shape the interaction.
  2. 2
    Awareness of non-verbal signs (e.g. body-language, facial expressions, etc.) – If you watched the video of the week 2 call, I cover this one. Picking up on body language is huge. I remember books on body language making headlines back when I was a kid. The research on it now is remarkable. I recommend the book by Joe Navarro.

3 - Effectively Regulating Your Emotions

The third set of skills to master is that of regulating your own emotions. Take the two situations I wrote about earlier. Imagine if the husband left his frustration in the car and walked into the house, looking for his love, and wished her a happy Valentine’s Day while giving her the roses and chocolates. The interaction would have a totally different outcome.

The same goes with the wife when her husband comes home.
I’ve written about my struggle with road rage. Emotional control eliminates road rage. Emotional control eliminates many emotional outbursts. When I take responsibility for my actions and look at what is really happening, I can’t get mad at other drivers. It serves no purpose.

High EI people use the regulation of their emotions to achieve goals.

  • People who play sports at a high level put themselves into a peak state before they play.
  • Someone going into a job interview will calm their nerves before the meeting.
  • Anyone doing a presentation in front of people use techniques to calm the butterflies before presenting.
  • Someone with depression can learn how to put themselves in a better mood.
    Regulation of emotions is used to achieve a goal. 

At any time during the day you may want to get revved up or calmed down. Learn the skills and watch how you take control over your life.

Here are two skills to develop.

  1. 1
    Learn about your “state” and blueprints – You can rev yourself up or calm yourself down when you learn how to control the three elements of your state. When you get control over your state, you start to master how you feel in the present. Understanding your blueprints helps set your course for the future. The next lesson covers this in detail.
  2. 2
    Thinking before acting – It’s about control. Taking an action without thinking through the consequences adds risk and uncertainty to your life. The more you become aware of your emotions, the more you will think before acting.

Emotional Intensity and Duration

Emotions are not static. Earlier I wrote about emotional vocabulary. Part of the vocabulary is defining the intensity and the duration of the emotion. Someone having a long duration of an emotion is likely to have bodily changes. That is something to recognize. If the emotion is extremely intense, that too will have changes in body behavior.

Consider:

Duration - How long does the emotion last and how long does it take for the emotion to start and become most noticeable?

Bodily Changes - How strongly does the body react in response to the emotion?

Re-experience - How often does the emotional episode come to mind? If this happens, do you re-experience the emotion and if so, how strongly?

Action Tendency - How drastic are the action tendencies? (e.g., killing someone is more drastic than calling names; embracing someone is more drastic than holding someone’s hand.)

Belief Changes and Long-Term Behavior - To what extent did the emotion and the events change your opinion about or feelings towards things, certain people and/or yourself? To what extent did the emotion and the events change your long-term behavior?

Taking Control

There are many ways one can take control of their emotions. Below is a sample of choices you can make to take control of your emotions. These examples tie-in with the material covered so far.

  • Change the Environment - If you often get angry when you have talks in the living room, change the environment. Go to the kitchen and prepare some food while you talk.
  • Mindset Change – change your thinking about a situation. You have a meeting with a teammate you normally don’t get along with. Instead of approaching the meeting with dread, look at it differently. Try to find common ground and at least a few things about them that you can like.
  • Response Modulation – this is when you change your emotion after it is fully expressed. Suppose you are having an argument with your partner. Tensions are high. You catch yourself and understand your emotional state. Modulating it means that you admit to your high level of emotion, and then rachet it down for the duration of the discussion. You may already do this one as it is pretty common.

There are many more ways to take control of your emotions. This lesson is an introduction. I don’t want to overwhelm you. Read this lesson as often as you have to. Continue to the next lessons when you are ready. It is not a race. 

Take Action

One of the best ways to put into action all that is covered in this lesson is to... journal. Hop over to Amazon and check out the 2-packs. One for you, and one for your partner. Take some time at the end of every day and journal what happened, how you felt, intensity and duration of emotions, and how you did regulating your emotions. It's a great way to develop these skills and keep the awareness of them in front of you.

In This Lesson:

- Emotional Intelligence skills are a vital part of the marriage foundation. Learn these skills and it will improve all aspects of your life. 

Download Lesson:

- Emotion Scale - Download

- PDF - Download

- Video - NA

- MP3 - NA

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